Interquartz Telephone 98380 User Manual

BASIC PHONE  
Model 98380  
OPERATING INSTRUCTIONS  
 
1. Important Notes  
Intended use  
This apparatus is intended for use on 2 wire analogue PSTN and PABX circuits  
within the United Kingdom.  
Declaration of Conformity  
I
nterquartz (UK) Limited declares under its sole responsibility that this product  
Model: BASIC PHONE  
98380 XWA  
Is in conformity with the following relevant harmonised standards  
Health & Safety  
Electromagnetic Compatibility  
73/23/EEC  
89/336/EEC  
Following the provisions of Council Directive 1999/5/EC on radio equipment and  
telecommunications terminal equipment.  
A J Roberts  
Director  
April 2000  
Telephone facilities  
This telephone has been designed for the use of the following facilities:  
- operation in the absence of proceed indication  
- recall ( earth or timed break selectable )  
- selectable pulse or tone signalling  
- access pause insertion  
- ringer volume control  
- ringer pitch control  
- ringing indicator  
2
 
REN number  
The Ren number of this telephone is 1.  
If you wish to connect any other equipment to the line, simply add the  
REN numbers of each piece together and ensure that the total does not  
exceed 4. If too many phones are connected to the line, the circuit may  
be overloaded any your telephone may not ring.  
Not all telephones have the same REN.  
If a British Telecom phone is supplied unmarked, you can assume that it  
has a REN of 1  
Emergency calls  
"999" calls can be made on this telephone, for the purpose of making  
calls to the emergency service. An access code may also be required, if  
the phone is connected to a PABX.  
HANDSET  
RINGER  
INDICATOR  
MUTE BUTTON  
KEYPAD  
IN THE FRONT  
OF THE HANDSET  
RECALL  
BUTTON  
HANDSET  
CORD  
REDIAL  
BUTTON  
Figure 1 General Appearance  
3
 
2. Installation  
This telephone is designed to plug straight into a modular style socket. If  
you do not have one of these sockets, they can be obtained from your  
Network Supplier.  
Connection  
Insert the line cord into the socket. Set the tone / pulse switch to the  
appropriate position. If you are unsure as to whether your exchange is  
pulse or tone, call the Network Supplier and they will advise you.  
Set the ringer volume and ringer pitch control, as desired.  
Wall mounting  
Using the template supplied, position it where you want to fix your  
telephone. Drill two holes and fix roundheaded screws, leaving them  
slightly proud of the surface. Position the telephone over the screws and  
slide downwards into place.  
FOR  
WALL  
MOUNT  
Figure 2 Wall Mounting  
4
 
1. Release  
phone number plate  
2. Insert screw driver into slot  
and then pry to release  
HANDSET RETAINER  
4. HANDSET RETAINER  
3. Insert the  
HANDSET RETAINER  
for wall mount  
HANDSET  
RETAINER  
for wall mount  
Figure 3 Handset Retainer for Wall Mounting  
3. Telephone Features  
Ringer Indicator  
Flashes when the telephone rings with an incoming call.  
Ringer Volume Switch  
Located on the base of the unit ( see Figure 4 ). Move switch to select no  
sound (OFF), muted sound (LOW) or full sound (HIGH) for ringing on  
incoming call.  
5
 
RINGER  
HI / LO / OFF  
SWITCH  
RINGER PITCH  
CONTROL  
TONE / PULSE  
SWITCH  
VOICE  
MESSAGING  
( S1/ S2 / N )  
SWITCH  
TIMED BREAK /  
EARTH RECALL  
SWITCH  
Figure 4 Switch Location  
Ringer Pitch Control  
Located on the base of the unit ( see Figure 4 ). Rotating this knob alters  
the pitch of the ringing signal.  
Tone / Pulse Switch  
Located on the base of the unit ( see Figure 4 ). Used to select the  
correct dialling mode, either TONE or PULSE. If you have any doubt  
about the system supplied to your phone, contact your Network Supplier.  
Redial / Pause Button  
Press to redial the last number dialled when entered as the first key.  
Serves as a pause button when there is a preceding digit(s) entered.  
Mute Button  
Located on the underside of the handset. Press to cut off speech  
transmission during a conversation. Release to resume.  
6
 
4. Operating Instructions  
To dial a number, lift the handset, wait for the tone and then key in the  
number required.  
Redial / Pause Function  
Depending on its use, this button either acts as a redial button or as a  
pause inserting button  
Redial  
1. Lift handset  
2. Press REDIAL / PAUSE button  
3. Telephone automatically redials the last number called ( up to 32  
digits)  
Pause  
The Pause command may be needed if the phone is connected to certain  
types of PABX or to any network where a pause is required.  
Note: not more than three pauses should be inserted consecutively,  
otherwise the telephone may not function properly. ( Any other  
usage will invalidate the design of the apparatus ).  
1. Lift handset  
2. Dial any digits required before the pause  
3. Press REDIAL / PAUSE button  
4. Press remaining digits  
7
 
5. PABX and System Usage  
This telephone can be used behind a PABX or on a network system that  
utilises the recall function. There are many such systems and whilst it is  
likely that no problems will be encountered, it cannot be guaranteed that  
the telephone will operate correctly under all circumstances and any cases  
of difficulty should be referred to your supplier.  
Recall  
Before you attempt to change the recall switch ( see Figure 4 and 5 ),  
you should disconnect the phone from the network.  
S1 S2 N  
F
E
Figure 5 Recall Switch  
You will need a screwdriver, or similar tool to remove the cover plate over  
the switch. With a fine pointed instrument you can then adjust the switch  
to the setting required. This telephone can be set for earth recall or timed  
break recall. If you are unsure of which setting is applicable, please consult  
your PABX manager or supplier.  
Replace the cover, plug the phone back into the socket and it is ready for  
use.  
PABX access  
Where a PABX access digit is required to obtain a direct outside line, it  
may be necessary to insert a pause after dialling the access digit ( see  
Redial / Pause section of this manual ).  
8
 
Voice messaging  
When used behind a PABX, this telephone will respond to voice messaging  
systems on many PABX types, giving a visual signal of a message waiting.  
Your telephone manager will be aware of which system is relevant to your  
organisation and will adjust or advise you on the adjustment of your  
telephone accordingly.  
This adjustment is carried out by means of a switch, labelled S1 / S2 / N,  
located next to the recall switch, mentioned above. As supplied, the switch  
is set to the N ( normal ) position. Under no circumstances should the  
switch be set to S1 or S2 without the approval of your telecoms manager.  
In either of the S positions, the telephone must NOT be connected directly  
to a public network line.  
( Technical note : S1 and S2 are for reverse polarity messaging systems.  
With such a system in use, if the telephone does not respond in the S1  
position, switch it to the S2 position and it should then respond.  
Some switches require a certain level of software and / or hardware within  
the switch. If your telephone appears not to work, make sure that you  
have the correct software / hareware installed ).  
6. Maintenance and Problem Solving  
Your telephone is a precision electronic instrument. Avoid rough handling  
and extreme temperatures.  
Use a mild detergent and a damp cloth when cleaning. Never use a  
stronger cleaner.  
If your telephone does not appear to be working correctly, please check  
the following :  
No Dialling tone - Is phone cord properly connected to the wall socket?  
Will not dial  
- Pulse / Tone switch may be set to wrong position.  
9
 
Will not ring  
- Ringer switch is set to off.  
- REN number may exceed 4, for all telephones  
connected to the line. Disconnect a phone until the  
number is below 4.  
If there are still problems, and you have more than one telephone :  
Remove the "problem" phone. Insert another phone and check that it  
works. If "yes" then the "problem" phone is possibly faulty. If not, then  
you may have a faulty line. Try using the other socket and see which  
phones work. If you do have a faulty line then you should contact your  
Network Supplier.  
You should however be aware that if you request them to repair a fault  
that is found not to be their’s, then they are entitled to charge you for a  
visit.  
In the event that you still have problems then you should consult your  
supplier.  
7. Warranty and Service  
This product is guaranteed, by Interquartz (UK) Limited, for six years  
from the date of manufacture.  
Every Interquartz telephone has a unique serial number and part of that  
number refers to the date of manufacture. A label, similar to that shown  
below is affixed to each telephone  
9515  
(model no)  
030852  
QC.P  
The figure 9515 means that the telephone was made during week 15 (10  
April) 1995. Under the six year warranty, cover will apply until 10 April  
2001.  
A warranty is designed to cover either manufacturing faults or component  
defects. It is not designed to cover fair wear and tear. The Interquartz  
warranty is no exception.  
10  
 
We look to you, our customer, to be reasonable and sensible over the  
warranty. We will endeavour to repair any telephone sent in to us within  
the warranty period but we reserve the right to charge for items that we  
consider replaceable under wear and tear. For example, if a handset cord  
splits within a few months, it will be replaced. If a phone is returned after,  
say, four years of heavy use with a similar problem, we might take a  
different view and wish to charge.  
If you have a genuine warranty problem and provided that the warranty  
seal has not been broken, we will either repair your telephone, or, at our  
sole discretion, replace it with a similar telephone. In the event that a  
model may have been discontinued, any replacement would have similar  
or better features.  
If you need to return a faulty unit to us, send it to:  
Interquartz (UK) Limited  
Pennine House  
Salford Street  
Bury  
BL9 6YA  
Make sure that you tell us what appears to be wrong with the phone.  
DO NOT FORGET TO INCLUDE YOUR OWN NAME AND ADDRESS.  
We ask that you bear the cost of returning the telephone to us. We will  
return it to you, at our expense.  
This warranty is in addition to any statutory rights  
This telephone is approved to  
EEC directive 1999/5/EC  
Distributed in the United Kingdom  
by Interquartz (UK) Limited  
Manufactured by  
International Quartz Limited  
A Subsidiary of Chiaphua Industries Ltd.  
3C3801012RXWAB12  
©Copyright INTERNATIONAL QUARTZ LTD. 2000  
 

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